Brantwood Community Services (“we”, “our”, or “us”) is committed to protecting the privacy and security of your personal information. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Information We Collect
We may collect personal information that identifies you as an individual or relates to an identifiable individual. This includes but is not limited to:
- Personal Information: Names, email addresses, and phone numbers.
- Historical Information: Medical histories, resources access and support histories including funding, and family/friends histories.
- Usage Information: Information about how you use our website and services, including IP addresses, browser types, and preferences.
How We Use Your Information
We use your information for the following purposes:
- To provide and improve our services.
- To communicate with you about our services, including responding to your inquiries and sending updates.
- To comply with legal obligations and regulatory requirements.
Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. We may share your information with:
- Service providers, for the purpose of providing supports and services.
- Legal authorities, when required by law or to protect our rights.
- Third-party service providers who perform services on our behalf, under confidentiality agreements.
Data Security
We implement technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
Your Rights
You have the right to:
- Access your personal information.
- Request the correction of inaccurate or incomplete information.
- Request the deletion of your personal information, subject to certain exceptions.
- Object to the processing of your personal information.
- Withdraw consent for processing your personal information, if applicable.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.
Contact Us
If you have any questions or concerns about our privacy policy or practices, please contact us at:
- 25 Bell Lane, Brantford ON N3T1E1
- info@brantwood.ca